FAQS

We recommend you wear comfortable opened toe shoes to put on after your pedicure. Also, we have Feelgoodz Flops for purchase for your convenience.

We use SpaRitual, Dazzle Dry and ORLY Gel at Greentoes.

Ingrown nails can be a painful condition for your feet to live with. It becomes even more of a problem if you already have sufficiently developed ingrown nails and you choose to get a pedicure, you are putting yourself at the risk of developing a nail or toe infection that can affect both feet.

However, a spa services pedicure is actually a great way of preventing ingrown toenails from plaguing your foot. A nail technician’s service is your best friend in the fight against ingrown toenails and healthy feet. A cuticle on your foot isn’t the only thing they can deal with. They can make a French nails pedicure look great, especially if it’s done by someone with experience.

Making a manicure or pedicure appointment is highly recommended. This will allow us the time and latitude to prepare for anything that you may have requested from the foot treatment to caring for your hands. A nail appointment also means you can plan your day with care, and then come in right when you had planned. This will save you the boredom of having to wait in the studio as our walk-in customers do, and the convenience of a nail appointment at your best time.

No, we exclusively use our carefully selected nail lacquers in our studios, prohibiting the use of any external polishes. Our polishes are non-toxic, eco-friendly, and free from harmful chemicals, providing a healthier alternative to conventional nail products. This policy ensures consistency in both results and sanitation standards during your service.

Yes, all nail polishes in our Spa are vegan and cruelty-free, aligning with our commitment to sustainability and ethical practices. Our vegan polishes are free from animal-derived ingredients and harsh chemicals, providing a healthier option for your nails. You can enjoy a vibrant, long-lasting manicure while supporting eco-friendly and compassionate beauty choices.

Ingrown hairs are caused by the hair not growing back straight. It is a common side effect and can be prevented easily by gently exfoliating.

Best to wear underwear that will give desired shape. During a bare bikini wax service, the esthetician will need to move and adjust the panties for shaping.

It is possible, however, it is based on your hair thickness and skin condition.

No, as you continue waxing, for most people their hair will grow back thinner and finer.

Having the appropriate length of hair (a quarter inch or longer) will give optimal results.

If you are having a bikini wax or Brazilian, trim hair to ½ inch (13 mm).

We suggest approximately a quarter inch or longer (2 to 3 weeks of growth).

Yes, definitely. The skin is an active organ and not an armored shell for your internal organs.

As such, if you have signs of trauma, or there are varicose veins showing, or you have open and active lesions or various types of dermatitis, the area will not be waxed as the waxing gel can cause damage.

If you have used Retinol at least 36 hours before treatment, or you have used Accutane within the past six months, you will not be eligible for waxing. Also, if the person is currently experiencing a herpes outbreak, they will immediately be denied waxing services to protect the health of our skincare provider. If also you have been sunbathing recently and developed a sunburn, a wax may actually end up making things worse for the person to receive the service. If you utilize various chemical peels over the area to be waxed, you will need to wait at least 7 days before attempting waxing.

Yes, we use gentle, hypoallergenic wax and soothing aftercare products for clients with sensitive skin, ensuring a comfortable experience. Our professional estheticians take extra care to minimize irritation and maximize results.

Before your first massage, you will need to complete an intake form. (Our form is one-page, double-sided, and asks simple questions related to medical problems and old injuries.) Your therapist will review the form and conduct a brief interview, asking a few questions about your medical history and any preferences you may have in relation to your treatment.

A full-body therapeutic massage traditionally includes the back and neck, scalp and face, shoulders, arms and hands, upper chest, abdomen, gluteal area, front and back of the legs, and feet. Many clients request extra attention for a focal area (for example, the back or legs) and/or request that an area be skipped.

After the interview, your therapist will leave the treatment room while you disrobe to your desired comfort level and settle in on the massage table, where you will be under a sheet (and a blanket if you wish). During the treatment, you remain fully draped except for the area of the body being treated at a given time (your upper back, for example). You are of course able to continue to communicate with the therapist about ways she can ensure that you are comfortable and that the massage meets your needs, for example in terms of your preferences for pressure.

After the treatment, your therapist will leave the room while you dress. Then you can share additional feedback with the therapist, who will make notes for future reference and may suggest stretches or offer other simple recommendations for self-care.

The best way to receive a great massage is to communicate with your massage therapist. The more specific you are in telling your therapist what you need, the better experience you will have. Don’t be afraid to say the words “more pressure” or “less pressure”.

Greentoes offers Swedish, deep tissue, prenatal, and hot stone massages.

In addition to Swedish, deep tissue, prenatal, and hot stone massages, Greentoes also offers specialized sports massages to aid in muscle recovery and relaxation. We provide massages to improve circulation and reduce swelling, as well as customized treatments designed to address individual needs for ultimate relaxation and well-being.

Yes, clients can request a preferred therapist. These requests are based on availability. If your preferred therapist is unavailable, we are happy to suggest another therapist with similar expertise to meet your needs. Advanced booking is recommended.

A sports massage targets muscle tension, enhances flexibility, and promotes recovery. It is particularly beneficial for improving performance, preventing injuries, and alleviating chronic muscle discomfort.

Yes, prenatal massage is available. Prenatal massage can help provide relief and relaxation for expectant mothers. Our massage therapists are specially trained in prenatal techniques that target common pregnancy discomforts such as back pain, swollen legs, and fatigue. These soothing sessions help promote overall well-being for both mother and baby, ensuring a safe and calming experience.

Depends on the skin regimen you and the esthetician discuss as well as your skin type. The average time is about every 3-6 weeks. If you are receiving a series of Peels you could receive a peel every 14 days for the maximum results.

Our facials are all used with Eminence Organics Skin Care Line. Eminence uses only the healthiest ingredients, without any harmful chemicals or additives, chosen to give premium results to all skin types. We believe in a holistic approach to skin care and health and feel passionate about sharing our quality products with you. We customize the products used to ensure you receive the best results possible.

The skin is the largest organ of the body. However, how you treat different parts of the skin matters. This is why a facial salon exists. The cream of the services is to treat the skin on your face using particular methods such as hot steaming, exfoliating by using a scrub, extractions, a face mask, peels and others procedures. The purpose of doing full facial services is to draw out toxins and cleanse the skin, to remove dead skin by exfoliation and to help the skin hydrate and glow for a healthy appearance.

Most definitely. Before the full services begin, you will be asked to fill out an intake form. This form will ask for details such as any medications you may be under, the kind of skin products you use if you have had any procedures done among other things.

This information will help the esthetician discuss with you the outcomes that you would like for your skin, and how to arrive at them. During this discussion, the esthetician will get to determine what your skin type is as well.

With everything at hand, the correct treatment will be administered to get you the outcome that you would like whether by hot packages such as steaming or the experience of the best exfoliation packages.

Sometimes treating your face may mean also treating your body as stress can cause issues with skin.

Eminence & Spa Ritual Return Policy

We are happy to accept returns or exchanges of new and unused merchandise that is returned within 10 days from the time you purchased your product. Please provide original receipt for return or exchange. Unfortunately, we are unable to refund or exchange any Eminence or Spa Ritual Products that have been opened; even within the 10 day return period.

All will agree: time is our most valuable asset. Advanced scheduling is recommended. All appointments are held with a credit card at the time of booking. If you must cancel or reschedule an appointment, please do so at least 24 hours before scheduled appointment time. If we do not receive 24 hours notice customer will be charged 50% of the service that was to be performed. If customer is a no call/no-show, 100% of the service will be charged to the customer credit card.

Yes, Greentoes uses organic and vegan products for all services. We offer an eco-friendly approach to beauty and wellness. We prioritize sustainability by selecting products free from harmful chemicals, parabens, and synthetic ingredients. Our commitment to environmentally conscious practices extend to our packaging and processes, promoting both personal well-being and planet-friendly choices.

We use organic, eco-friendly brands that prioritize natural ingredients and sustainable practices. Our carefully curated skincare lines are free from harmful chemicals, parabens, and artificial fragrances. These high-quality products are designed to nourish and protect your skin, while also supporting ethical and environmentally responsible manufacturing processes, ensuring a holistic wellness experience.

Yes, all our products are cruelty-free and align with our commitment to ethical and sustainable practices. We carefully select brands that reflect our values to ensure quality and integrity. 

We offer a variety of finishes, including matte, glossy, and shimmer, to suit your style preferences. Each finish is made with eco-friendly, vegan formulations for a healthier manicure experience. 

Greentoes provides manicures, pedicures, facials, massages, body scrubs, waxing, and dermaplaning.

 In addition to our core services, Greentoes offers personalized skincare consultations, customized massage therapies, and eco-friendly products to enhance your wellness experience. We also provide couples’ treatments and packages for special occasions. Our tranquil, relaxing environment ensures that every visit leaves you feeling refreshed, rejuvenated, and pampered from head to toe.

Dermaplaning is a gentle exfoliation technique that removes dead skin and peach fuzz for a smoother complexion. It helps improve the absorption of skincare products and provides a flawless base for makeup application. 

Our most popular packages include combinations of massages, facials, and nail services. These packages are designed to deliver a full-body wellness experience, perfect for relaxation or special occasions. 

Yes, you can combine services like a manicure, pedicure, and massage during one visit. We recommend booking in advance to ensure we can accommodate your desired treatments seamlessly. 

Yes, you can upgrade your service, such as adding cupping for massage or French or art during a manicure or pedicure, during your visit, depending on availability. Additional upgrades are available. Simply let your therapist or technician know, and we’ll do our best to accommodate your request. 

Yes, we have express services like mini facials, and quick manicures, for clients on a tight schedule. These treatments are designed to deliver outstanding results in less time, perfect for busy lifestyles.

We are open Monday through Saturday from 9:00 AM to 6:00 PM. For your convenience, we recommend booking in advance, especially for weekends and peak hours. While walk-ins are welcome based on availability, scheduling ensures you receive your desired services at your preferred time.

Yes, gift cards and certificates are available and make the perfect gift for any occasion. They can be purchased for any service or dollar amount, allowing the recipient to choose their preferred treatments. Gift cards are available in-store and online, and they never expire, offering flexibility and convenience for both the giver and recipient.

Appointments can be easily booked online through our website or by calling our studios directly. Our user-friendly online booking system allows you to select your preferred service, date, and time. For personalized assistance or specific requests, our staff is happy to help over the phone. We recommend booking in advance to secure your spot.

Booking 1-2 weeks in advance is recommended for popular services, especially during weekends, holidays, or peak times. For special events or group appointments, we suggest booking even earlier to ensure availability. While we do our best to accommodate last-minute requests, advanced booking guarantees you receive your preferred time and service.

Service times vary, typically 30-90 minutes. For example, manicures and express services may take around 30 minutes, while full massages, facials, or spa packages can last up to 90 minutes or more. We strive to provide a thorough and relaxing experience without feeling rushed.

Minors must be accompanied by an adult. We recommend a minimum age of 12 for most spa services. Some treatments, such as facials or nail services, may be suitable for younger guests with parental consent. For more advanced services like massages or body treatments, a minimum age of 16 is typically required. In some cases, the therapist may require a parent or guardian to be present during the service for minors or may recommend rescheduling the appointment with another provider better suited for the client’s needs.

Free parking is available on-site for your convenience, ensuring easy access to our spa. We have ample parking spaces to accommodate clients. Additionally, our location is easily accessible, making your visit as stress-free as possible from the moment you arrive.

We accept credit cards, cash, HSA, FSA cards and gift cards. For your convenience, we also accept contactless payments via mobile apps like Apple Pay and Google Pay. No matter your preferred method, we want to make your checkout experience seamless and efficient after your visit.

Yes, we offer private spa party options for birthdays, bridal showers, and other special occasions. Our team works with you to create a customized experience, ensuring a memorable and relaxing event for all attendees. 

Yes, our spa is wheelchair accessible to ensure a comfortable and inclusive experience for all clients. Please let us know if you need additional accommodation, and we’ll be happy to assist.